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In 2004, Susan co-founded Mastering ACT!, a train-the-trainer conference for ACT! Certified Consultants and members of the ACT! community. The vast majority of North American ACT! consultants attended this event, and more than 95% of them said that the conference was the best ACT!-related continuing education they had ever received.
Susan’s technical articles have appeared in a number of trade journals, including ACT! Extra and the ACT! Advanced eNews. Susan was a technical advisor for Managing Contacts with ACT! 2005, Managing Contacts with ACT! 2006, and the official training manuals for ACT! 2005 and 2006.
In September 2008, Susan was appointed to the Sage Software Business Partner Advisory Council (BPAC).
In December 2009, Susan was appointed President of the Boston Women’s Network. Previously, Susan served on the Board of Directors as Vice President of Membership for the organization.
Stellar Technology Consulting is a founding member of the CRM Alliance, a nationwide network of CRM consultants and trainers. Susan is an active contributor to the CRM Alliance blog.
Susan has an undergraduate degree in Economics from the University of Massachusetts. She holds a degree in management from Radcliffe College. She has an MBA from Suffolk University. She has been a member of the Suffolk University School of Management Alumni Board for six years, and for two of those years, she was the President of that Board.
Contact Susan: susan@stellartech.net
Web Site: stellartech.net
ACT! Certified Consultant
Microsoft CRM Application Certified Consultant
Microsoft CRM Installation Certified Consultant
Microsoft CRM Customization Certified Consultant
SageCRM Sales Certified Consultant
Saleslogix Consultant
Listen to shows recorded before 2/1/2010 on Talkshoe
Susan Luongo is a leader in the Customer Relationship Management (CRM) industry. After a successful career in the financial services industry, she became certified in ACT! in 2001. Since then, she has maintained certifications for ACT! versions 2000 to 2010. She is an ACT! Premier Trainer, ACT! for Web Certified Consultant and Sage CRM Sales Certified Consultant.
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